Description : Technical Writer, Google Cloud Databases. Company : null. Location :
Minimum qualifications:
- Experience in technical writing, product documentation, or online publishing
- Experience with writing technical customer-facing materials
- Experience documenting APIs for developer audience
Preferred qualifications:
- Experience with spreadsheets, databases, SQL, and data analysis
- Experience with Google Cloud Platform or other similar cloud technologies
- Experience in analytical coding and frameworks including SQL, R, Go, or Python
Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.
You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.
Our mission is to enable Google Cloud Platform customers to understand, visualize, implement, and operate their Google Cloud Platform database infrastructure. You will be responsible for working with engineering and product management to document new features. You will also update the documents to address customer feedback and internal bug reports. You will have access to a larger team of writers in the Cloud organisation, with opportunities to collaborate around tools, process, and innovation.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities- Plan, design, write, and publish technical documentation, including critical customer user journeys, concepts, how-to guides, and API reference documentation for enterprise customers.
- Work closely with Product Managers, Engineering Leads, User Experience Researchers, and User Interface Partners to identify the critical user journeys and create information architectures that help customers through those journeys.
- Collaborate with the Cloud Database writers to continually refine ways of working to deliver a excellent customer experience.
- Work with functional partners to manage and prioritize the technical writing workload.
